Terms of service

OVERVIEW

Welcome to Flvo! Throughout these Terms, the words "we," "us," and "our" refer to Flvo. Flvo owns and operates this website, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide you with a smooth and enjoyable shopping experience. Our store is powered by Shopify, which enables us to deliver these Services to our customers.

These Terms of Service, together with any policies referenced within them, explain your rights and responsibilities when accessing or using our Services.

Please read these Terms carefully before using our website. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability. By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By accepting these Terms of Service, you confirm that you have reached the age of majority in your state or province of residence. You also agree that any minor dependents using the Services on devices owned, purchased, or managed by you do so with your permission.

When accessing our website, creating an account, or purchasing products, you may be asked to provide personal information such as your email address, billing information, payment details, and shipping address. You agree that all information submitted to us is accurate, current, and complete. You are responsible for protecting your account credentials and for all activity conducted under your account.

SECTION 2 - OUR PRODUCTS

We make every reasonable effort to display our products and services accurately. However, product colors and appearances may vary depending on your screen or device settings. We cannot guarantee that the products received will appear exactly as displayed or fully meet individual expectations.

Product descriptions may be modified at any time without prior notice, and we reserve the right to discontinue any product whenever necessary.

SECTION 3 - ORDERS

Submitting an order constitutes an offer to purchase. Flvo reserves the right to accept or reject any order at its sole discretion. An order is considered accepted only after payment has been successfully processed and confirmed by Flvo.

Please review your order carefully before completing your purchase. Returns and exchanges are governed solely by our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices, promotional offers, and discounts may change without prior notice. The applicable price is the one displayed at the time your order is placed.

Unless otherwise specified, listed prices do not include applicable taxes, shipping charges, handling fees, customs duties, or import fees. You agree to provide complete, accurate, and up-to-date billing, payment, and account information for every purchase.

SECTION 5 - SHIPPING AND DELIVERY

Delivery estimates are provided for convenience only and are not guaranteed. We are not responsible for shipping delays resulting from carriers, customs processing, weather conditions, or other events beyond our control.

Ownership and risk of loss transfer to you once the products are handed over to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our Services—including trademarks, logos, text, graphics, images, product reviews, audio, video, and other materials—is owned by Flvo, its affiliates, or licensors and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited.

SECTION 7 - OPTIONAL TOOLS

Our Services may include access to tools provided by third parties. These tools are supplied without monitoring or control by Flvo, and we assume no responsibility or liability arising from your use of such third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our website may include links to third-party websites or resources. We are not responsible for reviewing or verifying the accuracy, content, or practices of those websites.

Questions, concerns, or claims relating to third-party products or services should be directed to the respective third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Flvo operates using the Shopify platform. Although Shopify provides the technology supporting our online store, every purchase you make is completed directly with Flvo.

By using our Services, you acknowledge that Shopify is not responsible for transactions or agreements between you and Flvo.

SECTION 10 - PRIVACY POLICY

Any personal information collected through our Services is handled according to our Privacy Policy, which is available on our website.

SECTION 11 - FEEDBACK

If you submit comments, reviews, ideas, suggestions, proposals, or any other content ("Feedback"), you grant Flvo a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display that Feedback in any format.

We assume no responsibility or liability for Feedback submitted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our Services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct such errors, update information, or cancel orders whenever necessary without prior notice.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use our Services to:

Violate any applicable laws or regulations.
Infringe intellectual property rights.
Harass, abuse, threaten, or defame others.
Distribute malicious software or harmful code.
Engage in spam, phishing, or fraudulent activities.

Violation of these Terms may result in suspension or permanent termination of your access without notice.

SECTION 14 - TERMINATION

We reserve the right to suspend or terminate your access to the Services at any time and without prior notice. Any outstanding obligations owed before termination will remain enforceable.

SECTION 15 - DISCLAIMER OF WARRANTIES

Information provided through our Services is intended for general informational purposes only.

Except where expressly stated by Flvo, all Services and products are provided "as is" and "as available", without warranties, guarantees, or conditions of any kind, whether express or implied.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, Flvo, including its affiliates, employees, officers, directors, contractors, service providers, licensors, and partners, shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages resulting from the use of our Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Flvo, Shopify, and our affiliates, officers, employees, partners, agents, and service providers against any claims, liabilities, losses, damages, or expenses, including reasonable legal fees, arising from your violation of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain fully valid and enforceable.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure by Flvo to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms of Service represent the complete agreement between you and Flvo regarding your use of our Services.

SECTION 20 - ASSIGNMENT

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without obtaining prior written consent from Flvo.

SECTION 21 - GOVERNING LAW

These Terms of Service and any related agreements shall be governed by and interpreted under the applicable federal and state or territorial laws of the jurisdiction in which Flvo is headquartered.

SECTION 22 - HEADINGS

Section headings are provided solely for convenience and do not affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

The latest version of these Terms of Service will always be available on this page.

We reserve the right to modify, update, or replace any part of these Terms at our sole discretion by posting revisions on our website. It is your responsibility to review these Terms periodically.

SECTION 24 - CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at support@flvo.shop. Our official contact information is provided on our Contact Us page.