Shipping policy

At Flvo, we are dedicated to delivering a dependable, transparent, and hassle-free shipping experience for every customer. We carefully process each order to ensure your premium products arrive safely and within the estimated delivery timeframe.

Shipping Destination

At this time, we ship exclusively within the United States (US). Orders submitted with shipping addresses outside the United States cannot be processed or fulfilled.

Shipping Costs

We are pleased to offer Free Shipping on every order shipped within the United States. There are no hidden shipping fees, and no minimum purchase amount is required to qualify.

Delivery Timelines

We work hard to prepare and dispatch orders as quickly as possible. Our shipping process includes two stages:

Order Cut-Off Time: 5:00 PM (CT)

Order Processing (Handling): 1–2 Business Days (Monday–Friday)
Orders placed after 5:00 PM CT, on weekends, or on public holidays will begin processing on the next business day.

Shipping Time (Transit): 4–6 Business Days (Monday–Friday)
We partner with FedEx to provide secure and dependable delivery services.

Estimated Total Delivery Time: 5–8 Business Days from the date your order is placed.

Order Tracking

Yes. Every order includes real-time tracking. Once your package has been shipped, we will send a confirmation email containing your tracking number, allowing you to monitor your shipment until it arrives at your delivery address.

Duties and Taxes

For customers located within the United States, the amount displayed during checkout is the final amount you pay. Flvo covers all standard shipping charges, and no additional duties or taxes are required upon delivery.

Lost or Delayed Packages

Although we work with trusted shipping partners, unexpected delays may occasionally occur. If your order is delayed beyond the estimated delivery timeframe or you believe your package has been lost, please contact our customer support team as soon as possible. We will work directly with the shipping carrier to investigate the issue and help resolve it promptly.

Contact Us

If you have any questions regarding this Shipping Policy, need to update your shipping information, or would like assistance with your order status, our customer support team is always ready to help.